Terms of Service

Terms of Service

Last Updated: August 19, 2026

Welcome to Majestic Gems.

These Terms of Service govern your use of the Majestic Gems website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms.

1. About Majestic Gems

Majestic Gems is an online jewelry business serving customers in Pakistan.

We offer jewelry products including bracelets, rings, earrings, necklaces, and other fashion jewelry pieces.

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent purposes
  • Attempt to interfere with website security
  • Copy or misuse our content, branding, images, or other intellectual property
  • Attempt to gain unauthorized access to our systems
  • Use the website in a way that could harm our business or customers

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information displayed on our website are accurate.

However, slight differences in:

  • Color
  • Finish
  • Appearance
  • Photography
  • Packaging

may occur due to lighting, photography, screen settings, manufacturing variations, or other factors.

4. Product Materials

Product materials and characteristics will be described on the relevant product page whenever applicable.

Customers should review the product description before placing an order.

Where a product is described as stainless steel or tarnish resistant, that description applies to the specific product as stated on its product page.

5. Prices

All prices displayed on the Majestic Gems website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change product prices, promotions, discounts, and offers at any time.

A price change will not affect an order that has already been confirmed, except where correction of an obvious pricing error is necessary.

6. Orders

When you place an order, you are submitting a request to purchase the selected products.

We reserve the right to:

  • Accept or decline an order
  • Cancel an order where necessary
  • Limit quantities
  • Correct pricing or product information errors
  • Contact you to verify order information

An order may be cancelled if a product is unavailable, an incorrect price was displayed, fraudulent activity is suspected, or delivery cannot reasonably be completed.

7. Cash on Delivery

Where Cash on Delivery (COD) is available, customers are responsible for providing accurate contact and delivery information and being available to receive the order.

Repeated refusal or failure to accept confirmed COD orders may result in restrictions on future COD purchases.

8. Shipping

We currently serve customers within Pakistan.

Shipping charges, delivery estimates, and applicable conditions will be displayed during the purchasing process or communicated through our Shipping Policy.

Delivery times are estimates and may vary due to courier delays, weather, holidays, unforeseen circumstances, or other factors outside our control.

9. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

Customers should review the Refund Policy before placing an order.

10. Intellectual Property

All content on the Majestic Gems website, including but not limited to:

  • Logos
  • Brand names
  • Product photography
  • Graphics
  • Text
  • Designs
  • Website content

belongs to Majestic Gems or its respective rights holders unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use our content without written permission.

11. Promotions

Promotional offers may have additional terms and conditions.

Unless specifically stated otherwise, promotions cannot be combined with other offers.

We reserve the right to modify or end a promotion at any time.

12. Third-Party Services

Our store may use third-party services such as payment providers, courier companies, analytics services, and other ecommerce technologies.

These services may have their own terms and privacy policies.

13. Limitation of Liability

To the extent permitted by applicable law, Majestic Gems will not be responsible for losses caused by circumstances beyond our reasonable control, including courier delays, technical failures, natural events, or other unforeseen circumstances.

14. Changes to These Terms

We may update these Terms of Service when necessary.

The updated version will be published on this page with the revised "Last Updated" date.

15. Contact Us

For questions regarding these Terms, please contact:

Majestic Gems
Pakistan
Email: hello@majesticgems.pk